Wednesday, April 20, 2005

Anecdote

If there's one thing a pizza delivery guy hates, it's getting stiffed or scammed by customers.

Andy Colemon, a lanky, Garth look alike from "Wayne's World," is a pizza delivery guy for Dominos in Plymoth. He explained that it gets to you every once in a while when people try to scam you.

He said that he use to let managers take care of the complaints, but now that he's assistant manager, he has to deal with them.

"I usually give them whatever they want," Coleman said.

As he sat on his couch wearing a t-shirt and wind pants, he got into a story about a lady who called and complained that her pizzas didn't have enough sauce and that the pizza tasted like a "cracker with sauces." He handled the situation by giving her the option of getting three free pizzas, later that night or by mailing her a postcard for three new ones. When the lady insisted on having them that night, he told her it would take 30 to 45 minutes. But, because the lady got on his nerve, he waited to send them until all of his stuff was done. Needless to say the pizza didn't get there for an hour and a half.

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